Your customers are constantly on their phones. Your message should be too.
Date-triggered SMS — without the manual work
MessageWorks Reminders let you attach a trigger to any date field on a contact record — appointment dates, renewal dates, birthdays, expiry dates, and more. Choose how many days before or after the date to send, pick a send time, write your message once, and activate.
From that point on, MessageWorks monitors your contacts around the clock. When a trigger condition is met, it sends the message automatically — personalised with merge fields like first name, date, or any other field from the contact record.
Quiet hours are always respected, so no message will ever be delivered between 10 pm and 8 am Melbourne time. Your customers get the right message at the right time — and you don't lift a finger.
Triggered by your data
Any date field on a contact can trigger a Reminder. Use built-in fields or create custom ones to match your business.
Flexible offsets
Send days before, on the date, or days after — with a specific time of day. Create multiple Reminders per date for a multi-touch sequence.
Personalised with merge fields
Include the contact's name, the appointment date, or any other field — so every message feels personal, not generic.
Who uses Reminders?
Any business that stores dates against customers can automate their follow-up communications with MessageWorks Reminders.
Appointment Reminders
Reduce no-shows for dental, medical, and trades appointments. Send a reminder the day before and a final nudge the morning of.
Insurance & Subscription Renewals
Automatically alert customers before their policy or subscription expires — giving them time to renew without lapsing.
Birthday Greetings with Offers
Delight customers with a personalised birthday message that includes a special offer — sent right on the day.
Vehicle Rego & Licence Expiry
Keep customers compliant by reminding them before their vehicle registration or driver's licence expires.
Membership Renewals
Prompt members to renew before their membership lapses — gyms, clubs, and professional associations all benefit.
Training Completion Follow-Ups
Remind staff or clients when their certification or training refresh is due, based on the date they last completed it.
How Reminders work
Four simple steps to automated, date-driven SMS messaging.
Add a date field to your contacts
Create a custom date field on your contact records — for example, "Appointment Date", "Renewal Date", or "Date of Birth".
Create a Reminder
Choose which date field to trigger from, set your offset (days before, on, or after the date), and select the preferred send time.
Write your message with merge fields
Personalise the SMS with the contact's first name, the date, or any other field from their record using simple merge tags.
Activate — and let MessageWorks do the rest
Once active, MessageWorks automatically sends the reminder every time the trigger condition is met — no manual work required.
FAQ's
Ready to automate your reminders?
Set up your first Reminder in minutes. No contracts, no developer required — just date-driven SMS that works while you sleep.
$45/month add-on · See full pricing