Your customers are constantly on their phones. Your message should be too.

Email-to-SMS

Email to SMS

If you can send an email, you can send SMS. MessageWorks Email-to-SMS converts your outgoing emails into text messages — delivered in seconds, from any email client, to any Australian mobile. Your customer's SMS reply will come straight back into your email Inbox.

Zero
Programming required
5
Powerful email triggers
Any
Email client supported
Seconds
Email to SMS delivery
Why Email-to-SMS?

The simplest way for your team to send SMS

No new software. No new logins. No training required. Your team uses the email client they already know — and SMS happens automatically.

No programming needed

If you can send an email, you can send SMS. No API keys, no developer, no technical setup — just compose and send from your existing email client.

Anyone in your team can use it

No app to install, no separate login to manage. Every authorised team member sends SMS from the email account they already use every day.

Send to an entire group with one email

Name a group in the subject line and your message goes to hundreds or thousands of contacts simultaneously — all from a single email.

Privacy-friendly — no phone numbers needed

Restricted users can send to named groups without ever seeing individual mobile numbers. Perfect for privacy-sensitive environments like healthcare or HR.

Replies land in your inbox

Two-way messaging built in. When a recipient replies to your SMS, it comes back to your email — no separate inbox to monitor.

Works from any email client

Outlook, Gmail, Apple Mail, web-based email, automated systems — if it can send an email, it can trigger MessageWorks Email-to-SMS.

Automatic opt-out compliance

Anyone who replies STOP is automatically removed from future sends. No manual list management required.

Secure domain authentication

Only emails from your verified domain and authorised sender addresses can trigger SMS. No spoofing, no accidental sends.

Before You Start — Prerequisites for Email Users

Before any email trigger will work, two things must be in place on your account. Both are set up once and work permanently from then on.

1Authorised Sender

Your email address must be registered as an Authorised Sender. This confirms your emails are legitimate. Set up under Senders & Users → Authorised Senders.

Alternatively, your account can be set to allow any email from your verified domain — contact us to enable this.

2Verified Domain

For larger teams, verify your company domain once (e.g. yourcompany.com.au) so that every employee can send without being individually listed as an Authorised Sender. Set up under Senders & Users → Verified Domains.

How to Use Email-to-SMS

Five powerful email addresses — endless possibilities

All trigger addresses follow the same format: [trigger]@e2s.messageworks.au. Send to any of these five addresses to trigger different SMS actions.

file@e2s.messageworks.au

Bulk CSV Campaign

Attach a CSV of contacts and name your template in the subject. MessageWorks sends a personalised SMS to every valid mobile number in the file.

To: file@e2s.messageworks.au
Subject: Your template name (e.g. Appointment Reminder)
Attachment: Your CSV file with mobile numbers and merge field columns
Body: Not used — leave blank

Duplicate numbers, opted-out contacts and quiet hours (10PM–8AM) are all handled automatically.

Bulk CSV Campaign
file@e2s.messageworks.au
mobile@e2s.messageworks.au

Direct SMS to a Number

Send an SMS to one or more specific mobile numbers instantly. No template required — type your message in the email body.

To: mobile@e2s.messageworks.au
Subject: The mobile number(s), e.g. 0415200100 or multiple comma-separated
Body: Your SMS message text

Ideal for ad hoc, direct contact with specific individuals.

Direct SMS to a Number
mobile@e2s.messageworks.au
sendgroup@e2s.messageworks.au

Send to an Entire Group

Name a group in the subject line and your message goes to every subscribed contact in that group. Opted-out contacts are skipped automatically.

To: sendgroup@e2s.messageworks.au
Subject: Your group name (e.g. VIP Members)
Body: Your SMS message text

You receive a confirmation email with sent, queued, opt-out blocked, and failed counts.

Send to an Entire Group
sendgroup@e2s.messageworks.au
addgroup@e2s.messageworks.au

Create or Update a Group

Attach a CSV and name your group in the subject. MessageWorks creates the group (or updates it if it already exists) and adds all contacts to your database.

To: addgroup@e2s.messageworks.au
Subject: Your group name (e.g. Loyalty Club)
Attachment: CSV with Mobile column (plus optional First Name, Last Name)

Contacts who previously replied STOP keep their opted-out status — imports never override opt-outs.

Create or Update a Group
addgroup@e2s.messageworks.au
contacts@e2s.messageworks.au

Import Contacts

Upload a CSV to add or update your contact database. Existing contacts are updated; new ones are created. No group is assigned — contacts go into your main list.

To: contacts@e2s.messageworks.au
Subject: Anything — not used
Attachment: CSV with Mobile column

You receive a confirmation showing contacts added, updated, or skipped.

Import Contacts
contacts@e2s.messageworks.au

Quick Reference

Trigger address
What you send
What happens
file@e2s.messageworks.au
CSV attachment + template name in subject
Personalised bulk SMS campaign
mobile@e2s.messageworks.au
Mobile number(s) in subject + message in body
Direct SMS to those numbers
sendgroup@e2s.messageworks.au
Group name in subject + message in body
Broadcast to entire group
addgroup@e2s.messageworks.au
Group name in subject + CSV attachment
Group created or updated
contacts@e2s.messageworks.au
CSV attachment (subject ignored)
Contacts added/updated in database

FAQ's

Everything you need to know about sending SMS from your inbox.

Ready to try Email-to-SMS?

Open your free account and have Email-to-SMS working from your inbox in under 10 minutes.

$45/month add-on · See full pricing